First, Break All the Rules: What the World's Greatest Managers Do Differently

First, Break All the Rules: What the World's Greatest Managers Do Differently Features

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Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies.

Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. This amazing book explains why.

Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies.

Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. They consistently disregard the golden rule.

And, yes, they even play favorites.

In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training.

But these well-intentioned efforts often miss the mark.

There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.
The front-line manager is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

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